From: time.com, by Katie Reilly, on Mar 8, 2016, see the article HERE.
Trump University closed in 2010
The Better Business Bureau clarified questions about its rating of Trump University on Tuesday, saying the school had a D- score that eventually rose to A+ only after the university began to shut down and older complaints had expired.
Republican presidential candidate Donald Trump faced criticism over the school’s Better Business Bureau rating at Thursday’s debate, when moderator Megyn Kelly questioned Trump about former students suing to get their money back after the BBB gave the university a D- rating. Trump defended the university, arguing it actually had an A rating.
“During the period when Trump University appeared to be active in the marketplace, BBB received multiple customer complaints about this business. These complaints affected the Trump University BBB rating, which was as low as D- in 2010,” the nonprofit said in a statement on Tuesday. “As the company appeared to be winding down, after 2013, no new complaints were reported. Complaints over three years old automatically rolled off of the Business Review, according to BBB policy. As a result, over time, Trump University’s BBB rating went to an A in July 2014 and then to an A+ in January 2015.”
Since September 2015, Trump University, which closed in 2010, has had a “no rating” review.
The organization also said it never sent a fax to the Republican debate, even though Trump handed a piece of paper to the Fox News moderators during a break and said it had come from the BBB.
In a video captured by the Independent Journal Review, Trump can be heard saying, “Better Business Bureau just sent it… this just came in.” But the BBB said it did not send any document to the debate on Thursday. “The document presented to debate moderators did not come from BBB that night,” the statement said.
The BBB also said that an image Trump posted on Twitter on Thursday depicted a Trump University business report that was not current but, rather, appeared to be part of a review from 2014.
A Mar 8th update:
Time Magazine has investigated Trump University and found a few troubling details. Turns out the teachers were instructed to lie to students, to pretend they were all in tight with Trump:
1. Trump is misleading voters about the program’s approval ratings.
Donald Trump maintains that the program had a 98% approval rating. In a sworn affidavit with a San Diego court filed in 2013, Trump’s director of operations Mark Covais said the company had issued 2,144 refunds to 6,698 attendees of the $1,495 three-day program, or 32%. The refund rate for a $34,995 program, Brill reports, was 16% percent.
2. Trump promised students he handpicked his teachers. He did not.
In a promotional video for the program, Trump said the program’s mentors would be “handpicked by me.” But, Brill writes, court documents tell a different story. Michael Sexton, who was hired to be president of Trump University, testified in a 2012 pretrial deposition that “none of our instructors…were handpicked by Donald Trump.”
3. Teachers were instructed to pretend they knew Trump even when they didn’t.
Trump University administrators created scripts for teachers, instructing them on what to say to their students. According to those scripts, teachers were told to tell students that they had a close association with Trump, Brill writes. “I remember one time Mr. Trump had us over for dinner,” a script distributed to teachers read, after which a instructor was supposed to recount how Trump had confided some nugget of real estate wisdom to him. “No, I didn’t have dinner with him,” conceded one instructor, when questioned in a 2013 deposition about a recorded presentation in which he mouths the script’s dinner-with-Trump line. “I was just trying to be as close to the [script] as possible.” “I don’t know who you’re talking about,” Trump told Brill when asked about the instructor’s dinner tale. “But I will tell you I met many of the professors, and I also studied just about all the résumés. I’m very much into academics. You know, I was a good student.”
And a Mar 11 update:
This is a link to additional details of how students were “convinced” to give positive (all 5’s) evaluations for Trump University.
I’ve seen the video of Trump handing the fax to Bret Baier where he says it just came in from the BBB, but I couldn’t get it to embed in this post – I did try.
It does appear to confirm that by the time that the “university” closed down, its rating was a “D-.” Its rating only improved (after it was closed) when the complaints that were filed against it dropped off of the BBB’s record because they were over three years old, so Megyn Kelly’s accusation that the last operational rating given by the BBB WAS a “D-.” She was right, Trump was wrong.
BTW, I’ve read the actual student’s rating sheets for three class sessions and they’re not all as glowing as advertised. It’s true that most do have the boxes in the Excellent column checked, but many have added comments that relate to complaints or concern that they’ll need additional help. Here’s a link to the actual student surveys provided by the Trump campaign. You can read them for yourself.
You’ll also note that the classes do, in fact, end in January of 2010, at which time the “university” had earned a “D-” rating from the BBB.